Airtel Uganda is partnering with Microsoft and Microsoft partner, MC3 Cloud to improve the productivity of businesses in Uganda. Giving them access to Microsoft’s Cloud Services that will help to improve their business operations while maintaining good security.
The partnership will help businesses concentrate on the delivery of their core business, while Airtel Uganda and Microsoft will take away the worry about online collaboration, security, and productivity of the teams.
Commenting on the partnership, Allan Ssemakula, the Enterprise Business Director at Airtel Uganda revealed, “We are pleased to collaborate with Microsoft and MC3 Cloud to provide Microsoft cloud services that will be powered by Airtel Uganda’s high speed 4G internet services that cover the whole of Uganda. This means that business customers will have access to Microsoft Cloud Services on the go. We are enabling better productivity for businesses in Uganda”
Microsoft 365 brings together best-in-class productivity apps with powerful cloud services, device management, and advanced security in one connected experience.
With Microsoft Cloud Services businesses will be able to:
Use professional email and calendaring to reach customers and co-workers.
Store, access, and share files from anywhere with 1 Terabyte of online storage per user.
Keep their teams on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork.
Help protect their employees, personal data, and their customer information with advanced security and device management.
“Our partnership with Airtel Uganda is intended to give the end user the best experience while using Microsoft services. And Airtel’s 4G connectivity creates the desired platform that aids improved communication, plus information security for both business and personal use,” mentioned Mr. Patrick Okello the Regional Sales Manager at MC3 Cloud, the Accredited Microsoft Cloud partner.
Patrick Okello further said, “Microsoft 365 encompasses subscription plans that allow the use of the Microsoft Office software suite over the life of the subscription, as well as cloud-based software-as-a-service products for business environments, such as hosted Exchange Server (business email, calendar, and contacts), Skype for Business Server/Teams (Meetings, calling & Video Conferencing) and SharePoint (Intranet, Document Management & Teams Collaboration) among others. The suite of plans available to the Small and Medium Enterprise (SME) customers include; Exchange Online, Apps for Business, Business Basic, Business Standard, and Business Premium.”
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Microsoft is announcing the general availability of its newest datacenter region in Qatar, located in Doha. The new Qatar Central region will start offering Microsoft Azure, Microsoft 365, Dynamics 365 and Power Platform services. The Qatar datacenter region includes three Azure Availability Zones, which will offer additional resiliency for customer applications. Other available non-Microsoft technology services are SAP, NetApp, Snowflake, Adobe, and MongoDB. The investment was first announced in 2019 in partnership with the State of Qatar.
The new Qatar region offers the following to customers:
Data residency in country.
In country Disaster Recovery through zone to zone synchronous replication.
High Availability of computing and storage by deploying in three zones allowing a higher service level agreement on virtual machines availability and storage durability.
Improved performance through minimal latency for workloads deployed within Zones, to meet our most exigent customer latency-sensitive workloads.
Microsoft says it has delivered on its promise to help in Qatar’s journey to becoming a regional data hub with the launch of the datacenter. Additionally, the company is introducing a skilling program to help improve the technical skills of Qatarians to meet the about 24,000 new jobs the industry will need.
Microsoft notes this will be its first cloud region to launch with two ExpressRoute points of presence (Edge nodes). AI and machine learning services such as Azure Cognitive Search and services, computer vision are expected in Q3 of 2022.
In June, Microsoft opened an advanced innovation hub in Lusail City as it seeks to increase its investments in Qatar.
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Iristick is announcing the launch of Microsoft Teams video conferencing solution on their Iristick.H1 and Iristick.G2 PRO smart glasses. Fully optimized for use with voice commands, see-what-I-see function, screen, and file-sharing capabilities. Providing a completely hands-free option for remote assistance and collaboration.
The ‘Microsoft Teams on Iristick’ solution allows users to start a call or share files without having to use their hands. During a call, they can livestream, take and share pictures, control the camera view and zoom in for details using voice commands. This way, the solution offers hands-free information exchange, remote assistance and troubleshooting options. The result: better diagnosis of maintenance issues, faster and improved technical assistance, reduced downtime and costs.
”Extended Reality and smart glasses are an undeniable part of Industry 4.0, the smart factories of tomorrow and digital health. Leveraging these technologies and their remote assistance solutions will help companies gain competitive advantages and provide them with a better chance to position themselves at the forefront of their respective industries. With Microsoft Azure we significantly simplify the integration of intelligent technology at scale and reduce the time to market for companies like Iristick.” said Joris Aeles, Azure Business Group Lead, Microsoft.
”Since the beginning of the pandemic, there has been a significant, 44% increase in the number of professionals using collaboration tools1,” said Johan De Geyter, CEO at Iristick. ”Iristick supports this increased demand by launching a widely used videoconferencing solution on our smart glasses. ‘Microsoft Teams on Iristick’ is an application that connects frontline professionals in every industry to empower them in a digitized future.”
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Telefónica Tech is announcing the acquisition of Microsoft Inner Circle partner, Incremental, for up to £175 million including potential contingent payments linked to its future performance. To become the number one cloud transformation partner for its customers. Thereby delivering next-generation modern workplace experiences, trusted enterprise security services to protect apps in a data and hybrid cloud world.
The acquisition increases Telefónica Tech’s scale and competencies in Microsoft technologies with 16 Gold Competencies and 5 Advanced Specialisations. Making it one of Microsoft’s largest partners in the UK. With these capabilities, Telefónica Tech consolidates its leading position in the UK market, considered to be the largest and fastest-growing IT services market in Europe.
Launched in 2016, Incremental Group has two key specialised business areas. It is one of the leading Microsoft Dynamics Partners in the UK and is also a major player in the Data and Analytics market. It has been a Microsoft Business Applications Inner Circle member for the past three years and is one of only two partners in EMEA on Microsoft’s Global Advisory Board for data analytics.
Incremental Group has experienced significant organic and inorganic growth in recent years. In early 2021, Incremental acquired Redspire to expand its capabilities in the financial services market and become one of the largest Microsoft Dynamics partners in the UK. In October 2021, it acquired data analytics company Adatis, enabling the group to deliver end-to-end digital transformation to customers.
It is headquartered in Glasgow, although it has offices throughout the UK, as well as capabilities in Bulgaria and India. In total it has more than 350 employees which bring Telefónica Tech UK&I’s headcount to around 1,000 employees. The UK subsidiary thus contributes almost 25% of Telefónica Tech’s global workforce.
Incremental, one of Microsoft’s most significant partners in the UK
The amount of the transaction implies valuing the company at 13.7 times its gross operating profit (EV/OIBDA) and 14.2 times its operating cash flow (EV/OpCF), considering their results expected for the next fiscal year and excluding potential synergies.
The addition of Incremental’s business applications, power apps, data analytics and management capabilities to Telefónica Tech UK&I’s cloud services portfolio will enable it to enhance the end-to-end cloud offering for mid-market, large enterprise and government customers.
José Cerdán, CEO of Telefónica Tech, comments: “We warmly welcome Incremental Group, and are delighted that this acquisition enables us to strengthen our position as a leader in the UK market for IT services. We are now able to provide end-to-end Microsoft services, including digital transformation, managed services and data analytics, and achieve attractive cross-selling synergies with Telefónica Tech UK&I, complementing and positioning us as a leading Microsoft-focused company in the UK.”
Neil Logan, the current CEO at Incremental Group, says: “I am immensely proud of what Incremental has achieved since our inception a little over 5 years ago. As we looked ahead to the next stage of our development, it was important that we secured Incremental the right support for the long term. Becoming part of Telefonica Tech propels us into the next phase of our journey and enables us to further scale the business, creating exciting opportunities for our people and our customers.”
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Dubber Corporation Limited is announcing the ability to capture video recordings and perform advanced recording controls on Microsoft Teams. Dubber video recording for Microsoft Teams will deliver recording on a single platform with real-time search, keyword analytics, and AI-enriched insights.
The advanced recording controls for Microsoft Teams will give users flexibility and control when recording voice or video calls. The features include the ability to pause and resume recordings, record on-demand or selectively manage which types of calls or meetings are recorded.
James Slaney, COO, Dubber: “Businesses increasingly recognise default and basic recording solutions fail to meet their enterprise-grade requirements for security, compliance and data sovereignty. No other company offers the completeness, scalability and robustness of Dubber’s unified call recording and conversational intelligence capability as a Microsoft Teams certified service“.
“Capturing video recordings adds critical context to knowing what was said, particularly as video has become a primary communications medium for every business driven by hybrid work”.
“For example, every customer presentation captured, attached and connected to a CRM significantly improves revenue forecasting, sales coaching, training and more. For compliance intelligence, capturing video completes the requirement to know your customer and employees. The release of advanced recording controls provides flexibility and practical control for administrators and end-users to select the types of calls that are recorded and additionally to record on-demand or pause and resume recording”.
“We are addressing the critical need for any service provider or reseller of Microsoft Teams to differentiate, drive revenue and increase retention,” added Slaney.
Feature release details:
Video call recording: Capture and unify all your video calls, meetings and voice recording on Microsoft Teams in Dubber’s infinitely scalable Voice Intelligence Cloud. Affordable and flexible plan options start as low as $39.95 (USD) per user/month, with 100GB of storage included.
AI-powered video: Enrich video recordings with AI to unlock best of breed Dubber AI capabilities such as intelligent keyword search, transcriptions, analytics, sentiment plus tone analysis and real-time notification and alerts.
Pause-resume: Users can effectively pause and resume voice and video calls on mobile and desktop. When initiated, it results in the same consistent experience across the native app as well as calls using Dual-Tone Multi-Frequency codes (DTMF).
On-demand: Once configured, when a call/meeting begins, it gets recorded only when the user presses the “record” button in Dubber’s app.
Selective recording: Allows Administrator users to select which type of calls/meetings are recorded. The following call types will be supported at launch, including the ability to record all call types.
Record external parties (determined by users’ tenancy) only
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