HELP! Comes in very handy at one point as everyone needs it.
With every device comes the challenge of having some difficulty with using it at one point or the other. Either due to a physical damage, software failure or something else. There is real comfort in knowing someone’s got this and it doesn’t have to drive you literally crazy. You can also learn to troubleshoot issues before they become main problems.
Below you’ll find different go to solutions to try by yourself or if you are the very careful type; a number to contact for repairs.
When You Need to Repair your Microsoft Mobile Phone:
Microsoft (Nokia) Care Office – Kwame Nkrumah Circle, Kokomlemle Faanofa Street. – (020) 020 6500, 0302265210
Microsoft (Nokia) Care Office – Osu – (024) 026 2606 / 030 279 9028
Opposite Regal Chinese Restaurant, 1st floor, House No. 530/1, 5th Lane Osu, Accra
How to get Windows 10 Mobile OS running on your mobile device;
There are only two ways to get Windows 10 Mobile OS running on your device:
Or Check from the List of Upgradable Windows 8.1 devices.
If the upgrade is available for your existing Windows Phone 8.1 device, you can install the upgrade.
To check if the upgrade is available for your phone and install the upgrade, go to the Store, install the Upgrade Advisor app, run the app to see if the update is available, and then select Enable Windows 10 upgrade.
How to get an activation code for your mobile device:
Kindly Click —-> here or type out —> [ https://support.microsoft.com/en-us/contact/menu/hardware/wp/ ] in your web browser. You can either call, text chat a Microsoft Answer Desk person who’ll require your phones IMEI and model. (chat is usually a better option).
How to Add a Microsoft account to your phone:
On Start , swipe over to the All apps list, then select Settings > Accounts > Your email and accounts and your created Microsoft account. (You can now use any email account you have, Yahoo, Gmail, etc. Once you sign that up as your Microsoft Account).
How to Setup Windows Hello Login if you own a Lumia 950 or 950 XL (or supported device);
Windows Hello is another way to sign in to your Windows 10 mobile device. It uses your eyes to verify your identity. It needs special hardware and so this isn’t available with every windows mobile device.
To set it up; On Start , swipe over to the All apps list, and then select Settings > Accounts > Sign-in options to set up Windows Hello. (If you don’t see a sign-in option for Windows Hello, then your phone doesn’t support it.) Once you’re set up, you’ll be able to unlock your phone at a glance.
How to Setup and Use Continuum
Create and edit Office documents, send email, type text messages, watch videos, browse your photos, or surf the web on your connected screen. When you’re done, your work goes with you—it’s saved on your phone.
Continuum turns your phone into a big-screen projector and a big-time productivity tool. Use a dock or wireless adapter to connect to a TV or monitor, then use your apps and see your content on a larger screen. Want to do even more? Connect a keyboard and mouse and get productive.
*Use your Phone as a Phone during Continuum. Even when you’re connected to a display or monitor, you can still use your phone in all the usual ways. Make and receive calls, send texts, check your social media apps—it’s all still a tap away.
How you set up Continuum depends on what type of hardware you’ve got. Here’s what you’ll need to get started.
A TV or monitor with HDMI input.
A Windows 10 Mobile phone that’s compatible with Continuum.
A compatible accessory for connecting your phone to your TV or monitor.
A power outlet to plug in your dock or adapter.
*Use your Phone as a mouse during Continuum. To use your phone to control your connected screen, select Tap to control in the Continuum banner at the top of your screen. Then swipe your finger around the phone’s screen to move the cursor.
To connect using a wired dock:
Plug the dock into a power outlet.
If you’re connecting to a TV, make sure the TV’s input is set to HDMI.
Plug the dock into the HDMI port on your TV or monitor.
Plug your phone into the dock.
To connect using a wireless adapter:
Plug the adapter into a power outlet.
If you’re connecting to a TV, make sure the TV’s input is set to HDMI.
Plug the adapter into the HDMI port on your TV or monitor.
On your phone, swipe over to the All apps list, then select Continuum.
Select Set up. (You’ll only see this screen the first time you connect.)
Select Wireless, then select Connect.
On the Connect screen, select the name of the wireless adapter.
**** To get to more settings and options while you’re connected, tap the Continuum banner at the top of your phone screen, then tap More.
I hope these are helpful in a way. Send us a message in the contact page for any other help you need how to on. Or reply with a help or question in the comments page. Also return to this page as it’ll get updated with more help information.
CodeHouse: Come learn how to code mobile apps using Xamarin tools in Visual Studio.
Microsoft Students Partners (MSP) and the School of Technology Students Association (SOTSA), of Ghana Institute of Management and Public Administration(GIMPA) presents CodeHouse.
CodeHouse is a mobile application coding session, that seeks to teach you how to design and develop Windows, IOS and Android phone apps using Xamarin studio.
The training session takes place 3rd May 2016 at the AVU Lab, GIMPA, Accra from 2pm to 5pm.
For more information and direction contact 0576232897 or 0206600440.
Come along with your laptop, which should have Visual studio 2015 & Xamarin tools installed.
Easter festive season is here again and what it promises is reduced pricing among stores with free gifts to offer.
We have put together some prices from the various stores running Easter discounts and sales with free gifts such as; Watches, glass protectors, covers, powerbanks, micro SDs, etc. With their online stores you can make your order and have it delivered right to you.
Telefonika
* Microsoft Lumia 532 (Dual SIM) – GH¢ 240.00
* Microsoft Lumia 430 – GH¢ 240.00
* Microsoft Lumia 535 – GH¢ 430.00
* Microsoft Lumia 540 (Dual SIM) – GH¢ 448.00
* Microsoft Lumia 550 – GH¢ 490.00
* Microsoft Lumia 1320 – GH¢ 650.00
* Microsoft Lumia 640 XL – GH¢ 715.00
* Microsoft Lumia 950 – GH¢ 2,490.00 * Microsoft Lumia 950 XL – GH¢ 2,790.00
* Microsoft Lumia 950 XL(Dual SIM)- GH¢ 2,990.00
Compu-Ghana
* Microsoft Lumia 430 (Dual SIM) – G H¢ 239.00
* Microsoft Lumia 532 (Dual SIM) – GH¢ 239.00
* Microsoft Lumia 530 (Dual SIM) – GH¢ 249.00
* Microsoft Lumia 630 (Dual SIM) – GH¢ 399.00
* Microsoft Lumia 540 (Dual SIM) – GH¢ 449.00
* Microsoft Lumia 550 (Dual SIM) – GH¢ 499.00
* Microsoft Lumia 625 – GH¢ 569.00
* Microsoft Lumia 1320 – GH¢ 650.00
* Microsoft Lumia 640 XL(Dual SIM) – GH¢ 719.00
* Microsoft Lumia 730 (Dual SIM) – GH¢ 759.00
* Microsoft Lumia 950 (Dual SIM) – GH¢ 2,069.00 * Microsoft Lumia 950 XL – GH¢ 2,259.00
Windows 10 Mobile is finally available for older Windows devices running Windows Phone 8.1 OS.
Photo Credit : neowin.net
Windows 10 Mobile is here at last for older Windows phone devices after months of waiting and rescheduling of Microsoft’s big update for mobile with respect to the one Windows ecosystem. Windows 10 mobile has been available officially since the release of the new devices, that come preinstalled with them.
Microsoft has been working to make this upgrade available to most if not all existing windows phone 8 and 8.1 devices, probably a reason for the delay.
The phones and devices list released by Microsoft, upgradeable to Windows 10 mobile are;
Lumia 1520
Lumia 930
Lumia 640
Lumia 640XL
Lumia 730
Lumia 735
Lumia 830
Lumia 532
Lumia 535
Lumia 540
Lumia 635 1GB
Lumia 636 1GB
Lumia 638 1GB
Lumia 430
Lumia 435
BLU Win HD w510u
BLU Win HD LTE x150q
MCJ Madosma Q501
Microsoft recommends that you download the UPGRADE ADVISOR app (for free, from store). This app will check on your hardware and storage and make sure you are set and ready for the upgrade installation. What this also means is that you’ll need to be running the upgradeable windows phone version of 8.1 GDR1 QFE8 or later.
Windows 10 Mobile upgrade is an OTA (over-the-air) update as such you’ll need to connect to a wifi for this. The upgrade size could be at least 1.4 GB or more depending on your device.
Even if you meet all requirements Microsoft still has a word of advise for you if you don’t see the update immediately,
The availability of Windows 10 Mobile as an upgrade for existing Windows Phone 8.1 devices varies by device manufacturer, device model, country or region, mobile operator or service provider, hardware limitations and other factors.
So you what do I do if I joined the Windows Insiders and i’m already running the latest Windows 10 Mobile preview builds? Well you are actually up to date. If you don’t want to run preview builds any longer switch to the production flight and at the next update you’ll be set to normal. If you want to continue with the preview nothing changes for you.
If you do the upgrade and want to get back into the insider preview builds, you might have to check from this list if your device has been added.
Depending on your device there might be some features that will go missing and there are some other requirements for certain features to function. Microsoft lists them here;
Feature deprecation
When you install the Windows 10 upgrade, some features currently on your device will be modified or removed, including the following:
Notifications for missed calls, messages and emails on contact tiles is not supported at the time of Windows 10 Mobile release.
Me Tile and Me Card are no longer supported.
Cortana can no longer search for apps, settings, email, text messages, contacts and QR Codes on the device and can no longer open apps through voice commands.
“Hey Cortana” is no longer available on some upgraded devices.
Group tiles can no longer be used to receive social networking status updates.
Indoor Maps are no longer available for some locations.
Certain enterprise features, including Data Protection Under Lock, are not available. Please contact your Microsoft Volume Licensing representative for more information.
At time of Windows 10 Mobile release Outlook Mail app cannot open .EML attachments.
The Outlook Calendar app does not support Tasks.
The MDM functionality to prevent saving and sharing Office documents is not supported.
Additional requirements to use certain features
Cortana is only currently available on Windows 10 for the United States, United Kingdom, China, France, Italy, Germany, Spain, India, Canada (English), Australia, and Japan.
Speech-to-text is only currently available on Windows 10 in the United States (English), United Kingdom (English), China (Simplified Chinese), France (French), Italy (Italian), Spain (Spanish), Germany (German), Canada (English), Australia (English), India (English) and Japan (Japanese).
Speech recognition, including Cortana, will vary by device.
At launch, Windows Hello is limited to selected premium phones and requires specialised hardware, including illuminated infrared camera sensor for facial recognition or a fingerprint reader that supports the Window Biometric Framework. To check for device compatibility and other important information, visit your device manufacturer’s website.
Continuum for phones will be limited to selected premium phones. Feature requires external monitor with DisplayPort, HDMI connector or compatible adaptor, and accessories that are compatible with Continuum for phones. All sold separately. App availability and experience vary by device and market.
Office 365 subscription required for some Office features.
Music and video streaming through Groove Music (formerly Xbox Music) or Films & TV apps is not available in all regions. For the most up-to-date list of regions, please go to the Xbox on Windows website.
Skype available only in select countries and regions. Calling to select countries and regions only. Excludes special, premium and non-geographic numbers. For details, visit the Office FAQ page
Microsoft account required for some features.
Let us know if you are receiving or aren’t noticing the update and what device you are using.
, swipe over to the All apps list, then select Settings > Accounts > Your email and accounts and your created Microsoft account. (You can now use any email account you have, Yahoo, Gmail, etc. Once you sign that up as your Microsoft Account).
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