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Contact Us


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Need help or service? Shoot us an email: | support [at] microsoftcaregh [dot] com | support @ microsoftcaregh . com  

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48 thoughts on “Contact Us

  1. Hi i use Microsoft pro 3 and my screen has cracked therefore not enabling the touch to work please can u change the screen for me

  2. hello … i have Microsoft Surface Pro i5 8GB 256GB but is not able to boot up…. any help please..

    1. pls can you provide with more information. do you see the power light by the charger do you see the windows logo.


  3. Hi Please where can I find Telefonika shop to buy a phone?
    Microsoft Lumia 532 (Dual SIM) – GH¢ 239.00

    1. unfortunately we don’t know of a dedicated store for this. Better will be to order the replacement and find someone good to fix it. otherwise best to return it for replacement if still under warranty.

    2. HI TO ALL MY NAME IS JOE LEWIS AND CAN HELP YOU ALL TO SOLVE YOUR SURFACE ISSUE have been working on surface since 2012.

    3. Hello Kwaku , Yes surface pro 3 cracked screen can be replace right here in GH, We done more than 15 replacement . do you have the screen ?

  4. I need the keyboard for my pro 4. Please where can I get one in ghana

    1. yes got the surface pro 4 keybroad am mr surface got every thing on surface : 0244629910

    2. you can whats up me on 0244639910 for the surface pro4 keyboard need to know what color you want location Legon.

  5. Please help me get activation code for htc windows phone 8 / call me on 0241501735

    1. Please can someone help me with the activation code for htc windows 8S

  6. Please help me get windows live activation code for my new HTC windows 7 phone so that if can install marketplace and download applications HTC eternity x310e

    1. Hi Vitus, Windows Phone 7 is currently not under support, so it’ll do you a lot of good if you buy a windows 10 mobile Microsoft device or one upgradeable to.

  7. hi, I am using microsoft 640 xl dual sim, anytime i try downloading any app it says it is too huge so i should use wifi. But I have enough data and I know an app like whatsapp is less than 50MB… What could be the problem?

  8. Please where can i get Microsoft Office 2013 Education package to buy and how much is the cost.

  9. What is price for these products….
    >Lumia 950xl phone case
    >Lumia 950xl glass protector
    >Microsoft continuum accessory pack (display dock, foldable keyboard && wireless mouse)
    >200gb sd card

    And where can I get them???

    1. Hi Nii, for Microsoft Lumia accessories prices kindly contact ; Nokia care circle – (020) 020-6500 / 030 226 5210 – Emmanuel
      Nokia care Osu – (024) 026 2606 / 030 279 9028

      I personally haven’t seen the MS continuum accessory pack around in a store in town. Maybe order it in or you can like I do get a Miracast device and a Bluetooth keyboard and mouse. Works quite well. SD card can be purchased from most IT stores(Telefonika, CompuGhana, Starlite, PC-Direct etc.)


  10. my Microsoft account activation has failed on my htc 8x and i need the activation code
    the IMEI code is 353897051653436
    pls i really need your help
    my name is franklyn and my phone number is 0263620688

    1. Hi Franklyn, kindly speak to the Microsoft Regional office.
      Lagos office phone : +234 (1) 4621100
      Abuja office phone : +234 (9) 2907746-7
      for assistance.

  11. Please am using Microsoft lumia 535 dual sim. Have changed my broken screen by buying a new one but the touch isn’t working perfectly as before and my charging system too is not working.. but for my screen it’s new. what should be done. and how much will it cost to do it.

    1. Hello Bernard kindly speak to Emmanuel at Kwame Nkrumah Circle branch – (020) 020 6500 or the Osu Branch – (024) 026 2606 / 030 279 9028 for replacement help. Best_

  12. Hi, want to buy the lumia 950 xl dual sim, and i want to know the price and where i can get one to buy.
    thank you.

  13. Hi, am Obeng.
    I am now using a windows phone but when I try to download an app..

    They ask me for activation code.
    Pls where can I get the code.


  14. Visiting Ghana and the charger of my surface RT 2 broke. Anywhere in the Accra area that I can purchase a new one?

    1. Hi Luke, call Joe on (024) 463-9910 he deals with Microsoft Surface devices or try the Tip toe lane at Kwame Nkrumah Circle, you are sure to find a store with an adapter for sale.

      1. Thanks Sylvester i have taken good care of all the people with Microsoft surface issues.

        Joe 0244639910

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