Microsoft announces 100 new services and updates to help accelerate AI transformation

Jan 9, 2024

Microsoft has introduced around 100 new services and updates as part of its
AI-forward strategy, including key developments within its productivity and security offerings. The
announcements were made at Microsoft Ignite 2023 – the company’s annual conference for
developers and IT professionals.

As we reach the end of 2023, nearly every industry in Africa is undergoing a collective transformation,
with estimates that AI could expand the economy as much as 50 percent of current GDP by 2030 if
the continent could capture just 10 percent of the global AI market.

Forward-thinking organisations and enterprising startups alike are discovering entirely new ways of
working and harnessing the power of AI to address some of society’s most daunting challenges—from
improving access to quality legal services in South Africa to extending the reach of healthcare
professionals in low-resourced communities in Nigeria.

Microsoft Ignite is a showcase of the advances being developed to help customers, partners and
developers achieve the total value of Microsoft’s technology and reshape the way work is done.

There are strong signals of AI’s potential to transform work across the continent. As it stands, more
than half of employees in Africa and the Middle East say they would change their minds about
seeking out a new job if their current employer invested in new technology like automation. Eight
months ago, Microsoft introduced Copilot for Microsoft 365 to reduce digital debt and increase
productivity so people can focus on the work that is uniquely human. Already, the company’s
research, from a combination of surveys and experiments, demonstrates significant productivity gains:

  • 70 percent of Copilot users said they were more productive, and 68 percent said it improved
    the quality of their work; 68 percent say it helped jumpstart the creative process.
  • Overall, users were 29 percent faster at specific tasks (searching, writing and summarising).

The company’s latest announcements are geared towards helping accelerate existing progress,
enabling faster and more profound transformation across sectors. Key updates include:

  • Rethinking cloud infrastructure
    Microsoft has led with groundbreaking advances like partnerships with OpenAI and the integration of
    ChatGPT capabilities into tools used to search, collaborate, work and learn. As we accelerate further
    into AI, Microsoft is rethinking cloud infrastructure to ensure optimisation across every layer of the
    hardware and software stack.

    At Ignite we are announcing new innovations across our datacentre fleet, including the latest
    AI optimised silicon from our industry partners and two new Microsoft-designed chips.

  • Microsoft Azure Maia, an AI Accelerator chip designed to run cloud-based training and
    inferencing for AI workloads such as OpenAI models, Bing, GitHub Copilot and ChatGPT.
  • Microsoft Azure Cobalt, a cloud-native chip based on Arm architecture optimised for
    performance, power efficiency and cost-effectiveness for general purpose workloads.
  • Additionally, we are announcing the general availability of Azure Boost, a system that makes
    storage and networking faster by moving those processes off the host servers onto purpose-
    built hardware and software. 

Complementing our custom silicon, we are expanding partnerships with our silicon providers to
provide infrastructure options for customers.

  • We’ll be adding AMD MI300X accelerated virtual machines (VMs) to Azure. The ND MI300
    VMs are designed to accelerate the processing of AI workloads for high range AI model
    training and generative inferencing, and will feature AMD’s latest GPU, the AMD Instinct
  • The preview of the new NC H100 v5 Virtual Machine Series built for NVIDIA H100 Tensor
    Core GPUs, offering greater performance, reliability and efficiency for mid-range AI training
  • and generative AI inferencing. We’re also announcing plans for the ND H200 v5 Virtual
    Machine Series, an AI-optimised VM featuring the upcoming NVIDIA H200 Tensor Core GPU.

Extending the Microsoft Copilot experience
To go beyond individual productivity, we are extending Microsoft Copilot offerings across solutions to
transform productivity and business processes for every role and function.

Top Copilot-related announcements include:

  • Microsoft Copilot for Microsoft 365: The new Microsoft Copilot Dashboard shows
    customers how Copilot is impacting their organisation. To empower teamwork, new features
    for Copilot in Outlook help users prep for meetings, and during meetings, new whiteboarding
    and note-taking experiences for Copilot in Microsoft Teams keep everyone on the same page.
  • Microsoft Copilot Studio: This is a new end-to-end conversational AI platform that allows
    organisations to build their own copilots from scratch or adapt out-of-the-box copilots with
    their own data, logic, and actions relevant to their business needs.  
  • Bringing Copilot to everyone: Bing Chat and Bing Chat Enterprise will now simply become
    Copilot. With these changes, when signed in with a Microsoft Entra ID, customers using
    Copilot in Bing, Edge and Windows will receive the benefit of commercial data protection.

Unlocking more value for developers with Azure AI

We continue to expand choice and flexibility in generative AI models to offer developers the most
comprehensive selection. With Model-as-a-Service, a new feature in the model catalog we
announced at Build, pro developers will be able to easily integrate latest AI models such as Llama 2
from Meta and upcoming premium models from Mistral and Jais from G42 as API endpoints to their
applications. They can also customise these models with their own data without needing to worry
about setting up and managing the GPU infrastructure, helping eliminate the complexity of
provisioning resources and managing hosting.

With the preview of Azure AI Studio, there is now a unified and trusted platform to help organisations
more easily explore, build, test and deploy AI apps – all in one place. With Azure AI Studio, you can
build your own copilots, train your own, or ground other foundational and open-source models with
data that you bring.

And Vector Search, a feature of Azure AI Search, is now generally available, so organisations can
generate highly accurate experiences for every user in their generative AI applications.

The new GPT-3.5 Turbo model with a 16K token prompt length will be generally available and GPT-4
Turbo will be in public preview in Azure OpenAI Service at the end of November 2023, GPT-4
Turbo will enable customers to extend prompt length and bring even more control and efficiency to
their generative AI applications.

GPT-4 Turbo with Vision is coming soon to preview and DALLE·3 is now available in public preview
in Azure Open AI Service, helping fuel the next generation of enterprise solutions along with GPT-4,
so organisations can pursue advanced functionalities with images. And when used with our Azure AI
Vision service, GPT-4 Turbo with Vision even understands video for generating text outputs, furthering
human creativity.

Introducing new experiences in Windows to empower employees, IT and developers
To further our mission of making Windows the home for developers and the best place for AI
development, we announced a host of new AI and productivity tools for developers, including
Windows AI Studio.

Announcing NVIDIA AI foundry service

Aimed at helping enterprises and startups supercharge the development, tuning and deployment of
their own custom AI models on Microsoft Azure, NVIDIA will announce their AI foundry service
running on Azure. The NVIDIA AI foundry service pulls together three elements – a collection of
NVIDIA AI Foundation models, NVIDIA NeMo framework and tools, and NVIDIA DGX Cloud AI
supercomputing and services – that give enterprises an end-to-end solution for creating custom

generative AI models. Businesses can then deploy their models with NVIDIA AI Enterprise software
on Azure to power generative AI applications, including intelligent search, summarisation and content

Strengthening defenses in the era of AI
Microsoft is combining the power of leading solutions in SIEM, XDR and generative AI for security into
the first unified security operations platform to help defenders by simplifying the complexity of their
environment. We are also adding new embedded experiences of Security Copilot across the Microsoft
Security portfolio.