Need Help With Your Microsoft Windows Mobile?

Need Help With Your Microsoft Windows Mobile?

HELP! Comes in very handy at one point as everyone needs it.

help

With every device comes the challenge of having some difficulty with using it at one point or the other. Either due to a physical damage, software failure or something else. There is real comfort in knowing someone’s got this and it doesn’t have to drive you literally crazy. You can also learn to troubleshoot issues before they become main problems.

Below you’ll find different go to solutions to try by yourself or if you are the very careful type; a number to contact for repairs.

  • When You Need to Repair your Microsoft Mobile Phone:
Microsoft (Nokia) Care Office –  Kwame Nkrumah Circle, Kokomlemle Faanofa Street. – (020) 020 6500,  0302265210
Microsoft (Nokia) Care Office – Osu – (024) 026 2606 / 030 279 9028
Opposite Regal Chinese Restaurant, 1st floor, House No. 530/1, 5th Lane Osu, Accra
  •  How to get Windows 10 Mobile OS running on your mobile device;

There are only two ways to get Windows 10 Mobile OS running on your device:

  1. Buy a new device running Windows 10 Mobile .

  2. Or Check from the List of Upgradable Windows 8.1 devices.
    If the upgrade is available for your existing Windows Phone 8.1 device, you can install the upgrade.

    To check if the upgrade is available for your phone and install the upgrade, go to the Store, install the Upgrade Advisor app, run the app to see if the update is available, and then select Enable Windows 10 upgrade.

 

  • How to get an activation code for your mobile device:
Kindly Click —-> here   or type out  —> [ https://support.microsoft.com/en-us/contact/menu/hardware/wp/ ] in your web browser. You can either call, text chat a Microsoft Answer Desk person who’ll require your phones IMEI and model. (chat is usually a better option).
  • How to Add a Microsoft account to your phone:
On Start Start button, swipe over to the All apps list, then select Settings > Accounts > Your email and accounts and your created Microsoft account. (You can now use any email account you have, Yahoo, Gmail, etc. Once you sign that up as your Microsoft Account).
  • How to Setup Windows Hello Login if you own a Lumia 950 or 950 XL (or supported device);

Windows Hello is another way to sign in to your Windows 10 mobile device. It uses your eyes to verify your identity. It needs special hardware and so this isn’t available with every windows mobile device.

To set it up; On Start Start symbol, swipe over to the All apps list, and then select Settings > Accounts > Sign-in options to set up Windows Hello. (If you don’t see a sign-in option for Windows Hello, then your phone doesn’t support it.) Once you’re set up, you’ll be able to unlock your phone at a glance.

 

  • How to Setup and Use Continuum

Create and edit Office documents, send email, type text messages, watch videos, browse your photos, or surf the web on your connected screen. When you’re done, your work goes with you—it’s saved on your phone.

Continuum turns your phone into a big-screen projector and a big-time productivity tool. Use a dock or wireless adapter to connect to a TV or monitor, then use your apps and see your content on a larger screen. Want to do even more? Connect a keyboard and mouse and get productive.

*Use your Phone as a Phone during Continuum. Even when you’re connected to a display or monitor, you can still use your phone in all the usual ways. Make and receive calls, send texts, check your social media apps—it’s all still a tap away.

How you set up Continuum depends on what type of hardware you’ve got. Here’s what you’ll need to get started.

  • A TV or monitor with HDMI input.

  • A Windows 10 Mobile phone that’s compatible with Continuum.

  • A compatible accessory for connecting your phone to your TV or monitor.

  • A power outlet to plug in your dock or adapter.

*Use your Phone as a mouse during Continuum. To use your phone to control your connected screen, select Tap to control in the Continuum banner at the top of your screen. Then swipe your finger around the phone’s screen to move the cursor.

To connect using a wired dock:

  1. Plug the dock into a power outlet.

  2. If you’re connecting to a TV, make sure the TV’s input is set to HDMI.

  3. Plug the dock into the HDMI port on your TV or monitor.

  4. Plug your phone into the dock.

To connect using a wireless adapter:

  1. Plug the adapter into a power outlet.

  2. If you’re connecting to a TV, make sure the TV’s input is set to HDMI.

  3. Plug the adapter into the HDMI port on your TV or monitor.

  4. On your phone, swipe over to the All apps list, then select Continuum Continuum icon.

  5. Select Set up. (You’ll only see this screen the first time you connect.)

  6. Select Wireless, then select Connect.

  7. On the Connect screen, select the name of the wireless adapter.

**** To get to more settings and options while you’re connected, tap the Continuum banner at the top of your phone screen, then tap More More icon.

I hope these are helpful in a way. Send us a message in the contact page for any other help you need how to on. Or reply with a help or question in the comments page. Also return to this page as it’ll get updated with more help information.

Cheers.

Windows 10 free upgrade offer ends on July 29

Windows 10 free upgrade offer ends on July 29

The free Upgrade offer for windows 10 will end on July 29th 2016 as we approach the release of the anniversary update.

free upgrade

Windows 10 in the latest statistics, currently runs on over 300 million devices actively and gets better with more fine tunings and updates to the OS.

Windows 10 offers experiences that are familiar, safer and more secure, and more personal and productive – enabling innovative new experiences.

What this means for users is, if you have already upgraded to Windows 10 or bought a new device with Windows 10 already installed, you have nothing to worry about or do. You’ll receive the anniversary update and any other OS updates for free.
But if you are still using Windows 7, 8, XP, Vista or any other edition, you’ll have to buy Windows 10 when you decide you are ready to use it. After July 29th you can get windows 10 with a new device purchase or by purchasing a full version of Windows 10 home at $ 119.

Bryan Roper from the Windows team in a video has 10 reasons why you should upgrade now if you haven’t yet.

If you’ve already upgraded to Windows 10 – thank you. If you haven’t upgraded yet – we hope you’ll consider upgrading today.

To download the windows 10 upgrade now click here

What has been your windows experience? Share with others who are yet to experience or are still skeptical about Windows 10.

Source : Microsoft

Windows 10 Mobile Available for Windows Phone 8.1 Devices

Windows 10 Mobile Available for Windows Phone 8.1 Devices

Windows 10 Mobile is finally available for older Windows devices running Windows Phone 8.1 OS.

Windows 10 mobile

Photo Credit : neowin.net

Windows 10 Mobile is here at last for older Windows phone devices after months of waiting and rescheduling of Microsoft’s big update for mobile with respect to the one Windows ecosystem. Windows 10 mobile has been available officially since the release of the new devices, that come preinstalled with them.

Microsoft has been working to make this upgrade available to most if not all existing windows phone 8 and 8.1 devices, probably a reason for the delay.
The phones and devices list released by Microsoft, upgradeable to Windows 10 mobile are;

  • Lumia 1520
  • Lumia 930
  • Lumia 640
  • Lumia 640XL
  • Lumia 730
  • Lumia 735
  • Lumia 830
  • Lumia 532
  • Lumia 535
  • Lumia 540
  • Lumia 635 1GB
  • Lumia 636 1GB
  • Lumia 638 1GB
  • Lumia 430
  • Lumia 435
  • BLU Win HD w510u
  • BLU Win HD LTE x150q
  • MCJ Madosma Q501

Microsoft recommends that you download the UPGRADE ADVISOR app (for free, from store). This app will check on your hardware and storage and make sure you are set and ready for the upgrade installation. What this also means is that you’ll need to be running the upgradeable windows phone version of 8.1 GDR1 QFE8 or later.

Windows 10 Mobile upgrade is an OTA (over-the-air) update as such you’ll need to connect to a wifi for this. The upgrade size could be at least 1.4 GB or more depending on your device.

Even if you meet all requirements Microsoft still has a word of advise for you if you don’t see the update immediately,

The availability of Windows 10 Mobile as an upgrade for existing Windows Phone 8.1 devices varies by device manufacturer, device model, country or region, mobile operator or service provider, hardware limitations and other factors.

So you what do I do if I joined the Windows Insiders and i’m already running the latest Windows 10 Mobile preview builds? Well you are actually up to date. If you don’t want to run preview builds any longer switch to the production flight and at the next update you’ll be set to normal. If you want to continue with the preview nothing changes for you.
If you do the upgrade and want to get back into the insider preview builds, you might have to check from this list if your device has been added.

Depending on your device there might be some features that will go missing and there are some other requirements for certain features to function. Microsoft lists them here;

Feature deprecation

When you install the Windows 10 upgrade, some features currently on your device will be modified or removed, including the following:

  • Notifications for missed calls, messages and emails on contact tiles is not supported at the time of Windows 10 Mobile release.
  • Me Tile and Me Card are no longer supported.
  • Cortana can no longer search for apps, settings, email, text messages, contacts and QR Codes on the device and can no longer open apps through voice commands.
  • “Hey Cortana” is no longer available on some upgraded devices.
  • Group tiles can no longer be used to receive social networking status updates.
  • Indoor Maps are no longer available for some locations.
  • Certain enterprise features, including Data Protection Under Lock, are not available. Please contact your Microsoft Volume Licensing representative for more information.
  • At time of Windows 10 Mobile release Outlook Mail app cannot open .EML attachments.
  • The Outlook Calendar app does not support Tasks.
  • The MDM functionality to prevent saving and sharing Office documents is not supported.

Additional requirements to use certain features

  • Cortana is only currently available on Windows 10 for the United States, United Kingdom, China, France, Italy, Germany, Spain, India, Canada (English), Australia, and Japan.
  • Speech-to-text is only currently available on Windows 10 in the United States (English), United Kingdom (English), China (Simplified Chinese), France (French), Italy (Italian), Spain (Spanish), Germany (German), Canada (English), Australia (English), India (English) and Japan (Japanese).
  • Speech recognition, including Cortana, will vary by device.
  • At launch, Windows Hello is limited to selected premium phones and requires specialised hardware, including illuminated infrared camera sensor for facial recognition or a fingerprint reader that supports the Window Biometric Framework. To check for device compatibility and other important information, visit your device manufacturer’s website.
  • Continuum for phones will be limited to selected premium phones. Feature requires external monitor with DisplayPort, HDMI connector or compatible adaptor, and accessories that are compatible with Continuum for phones. All sold separately. App availability and experience vary by device and market.
  • Office 365 subscription required for some Office features.
  • Music and video streaming through Groove Music (formerly Xbox Music) or Films & TV apps is not available in all regions. For the most up-to-date list of regions, please go to the Xbox on Windows website.
  • Xbox app and some games and features only available in Xbox Live-supported countries and regions. You can see the list at Xbox Live Countries and Regions website
  • Skype available only in select countries and regions. Calling to select countries and regions only. Excludes special, premium and non-geographic numbers. For details, visit the Office FAQ page
  • Microsoft account required for some features.

Let us know if you are receiving or aren’t noticing the update and what device you are using.

Click to download the Upgrade Advisor app here .

Source: Microsoft

WhatsApp Web Works with Microsoft Edge Browser

WhatsApp Web Works with Microsoft Edge Browser

WhatsApp Web is finally available to Microsoft Edge browser users.
whatsapp web

Microsoft Edge is the official browser that comes pre-installed in Windows 10 and Windows 10 Mobile operating system. It’s also the browser that officially replaced Internet Explorer (still available in windows 10).

WhatsApp Web was introduced sometime in January 2015 as a web client that mirrors a persons chat account from your phone to your personal computer. This was introduced to provide a richer communication experience to users of WhatsApp. WhatsApp Web isn’t a different chat account or platform. It’s the same WhatsApp account setup on your phone that gets synchronized and mirrored to the PC, so you have the same information.

But up until now it wasn’t usable on Microsoft Edge browsers and still doesn’t support any Internet Explorer version.

WhatsApp Web

How do you go about this?

Minimum requirements to enjoy WhatsApp Web

  • You need to have an active WhatsApp account on your phone.
  • You need to have a stable internet connection on both your phone and your computer.
  • You need to use the latest version of Microsoft Edge, Chrome, Firefox, Opera or Safari as your web browser on your computer.

Once you meet the browser specifications;

To get started with WhatsApp Web

  1. Visit web.whatsapp.com on your computer.
  2. Open WhatsApp on your phone.
    • On Windows Phone: under Chats go to Menu > WhatsApp Web.
    • On Android: in the Chats screen > Menu > WhatsApp Web.
    • On iPhone: go to Settings > WhatsApp Web.
    • On BlackBerry: go to Chats > Menu > WhatsApp Web. (On BlackBerry 10: Swipe down from top of the screen )
  3. Scan the QR Code on your computer screen from your phone with your camera.

From your phone, navigate to WhatsApp Web to view your logged in computers or to logout from an active  chat session.
WhatsApp Web  WhatsApp Web WhatsApp Web

 

 

 

 

 

 

 

Is this an added bonus to you?, because honestly I’ve been looking forward to this as I’ve decided to try out only Microsoft Edge and Internet Explorer on a PC as only browsers. There have been some limitations as expected but with more extensions expected to be available in the next major Update  aka “RedStone”, I guess I wouldn’t have much to worry about.

With WhatsApp being used by people in doing several things like sharing vital information during natural disasters or health emergencies, finding a date, growing a small business, buying an engagement ring, or seeking a better life etc.  it comes in handy.

World Vision replaces IICD as TizaaWorks Partners

World Vision replaces IICD as TizaaWorks Partners

Microsoft Ghana collaborates with World Vision Ghana to run TizaaWorks, it’s employability platform after IICD it’s founding implementing partner ceased operations.

tizaaworkTizaaWorks online platform is a Microsoft YouthSpark and Microsoft 4Afrika Initiative introduced by Microsoft Ghana.

TizaaWorks is a national one-stop online hub for employability and entrepreneurship to equip young graduates and school-leavers with the right employable skills to prepare them for the job market;
hard and soft skills to bridge the skills gap and secure first-time job opportunities, in addition to providing career guidance and resources for those wanting to build their own businesses.

IICD founding partners of TizaaWorks ceased it operations on 31st December 2015 after 20 years of operation.

“December 2015 marks an end of an era for IICD. In what is perhaps its final act of graceful self-effacement,”  – Kentaro Toyama, IICD International Advisory Board Member

Our gratitude goes out to our staff, global network of ICT4D professionals, and local and international partners who throughout the years trusted and supported our work to enable people in developing contexts to become drivers of positive social change.

“At IICD, we are confident that under the new leadership of the World Vision team, TizaaWorks will continue to make a difference for youth on their pathway to fulfilling their employment and entrepreneurship endeavors.
We wish the best of luck to the new implementing partner, and to the youth in Ghana – many meaningful opportunities for professional development.

We would strongly like to add a thank you to Microsoft for the collaboration and gratitude to all local partners who supported TizaaWorks in 2015” – Ewelina Szopinska

Microsoft Country Manager Ghana, Derek Appiah on the new partnership said,

“Having operated in Ghana for 10 years, one of our main objectives has been to invest in the country’s education and youth.
With the help of partners like IICD, we have been successful in launching TizaaWorks to improve youth employability and we look forward to reaching even more youth through our new partner World Vision, who have been driving similar projects on the continent.
Our ambition as we move forward is to reach even more young Ghanaians by engaging with local partners to connect them with online and physical opportunities in training, employment and entrepreneurship.”

World Vision Ghana’s Andrew Ofosu-Dankyi, speaking on becoming the new implementing partners;

World Vision Ghana collaborates with Microsoft to equip 20,000 disadvantaged youth from rural communities countrywide, with employable skills to prepare them for the job market.

“With our development interventions already benefitting over four million children and their families, our hope is that this partnership will deepen our objective to ensure rural youth acquire relevant employability and entrepreneurial skills.
In addition, the project will expose these youths to flexible ICT education, which will help them to match competitively with their counterparts in the cities.”

TizaaWorks offers access to free courses to develop the youth’s professional skills, aggregates the best, ensuring access to rich content and exposing them to the various learning and training organisations that can help them realize their career aspirations.

The TizaaWorks online platform offerings include:

* Plan your career – career counselling, job market info and stats
* Get trained – mentor matching, IT training, entrepreneurship, CV writing, soft & language skills
* Find a job – job matching tool Entrepreneurs – Start-up training, funding tools, social entrepreneurship and freelance opportunities.
* Get engaged – Community-based networking platform for users to share ideas and volunteer opportunities
Follow Tizaaworks on social sites Facebook, Twitter: @TizaaWork, Website: Tizaaworks

Source : Microsoft |  IICD |  World Vision Ghana