Microsoft and Etihad Airways have in a partnership announced the first ever in-house AI Academy in the Middle East. The Etihad AI academy powered by Microsoft will look to revolutionise the way the airline serves its customers. By upskilling its workforce and optimising operations and creating alternative revenue streams.
Ihsan Anabtawi, Microsoft Gulf Chief Operating and Marketing Officer says “We’re proud to be partners with Etihad in readying and upskilling their world-class team and organization. Which is foundational to achieving their transformation vision and digital outcomes.”
The partnership will bring free artificial intelligence training to all Etihad Airways employees with business deep dives and technical labs.
“As part of the AI Academy, all Etihad employees will be given access to an online training programme and instructor led classes, to drive companywide AI literacy, empowering every employee to deliver more value to the company and its customers. Microsoft specialists will also conduct a series of AI business workshops and hands-on technical lab sessions to help identify business challenges that can be optimised with AI.”
Microsoft is scheduled to make two Microsoft cloud data centres in Abu Dhabi and Dubai available to Middle East customers this year.