Need Help With Your Microsoft Windows Mobile?

HELP! Comes in very handy at one point as everyone needs it.

help

With every device comes the challenge of having some difficulty with using it at one point or the other. Either due to a physical damage, software failure or something else. There is real comfort in knowing someone’s got this and it doesn’t have to drive you literally crazy. You can also learn to troubleshoot issues before they become main problems.

Below you’ll find different go to solutions to try by yourself or if you are the very careful type; a number to contact for repairs.

  • When You Need to Repair your Microsoft Mobile Phone:
Microsoft (Nokia) Care Office –  Kwame Nkrumah Circle, Kokomlemle Faanofa Street. – (020) 020 6500,  0302265210
Microsoft (Nokia) Care Office – Osu – (024) 026 2606 / 030 279 9028
Opposite Regal Chinese Restaurant, 1st floor, House No. 530/1, 5th Lane Osu, Accra
  •  How to get Windows 10 Mobile OS running on your mobile device;

There are only two ways to get Windows 10 Mobile OS running on your device:

  1. Buy a new device running Windows 10 Mobile .

  2. Or Check from the List of Upgradable Windows 8.1 devices.
    If the upgrade is available for your existing Windows Phone 8.1 device, you can install the upgrade.

    To check if the upgrade is available for your phone and install the upgrade, go to the Store, install the Upgrade Advisor app, run the app to see if the update is available, and then select Enable Windows 10 upgrade.

 

  • How to get an activation code for your mobile device:
Kindly Click —-> here   or type out  —> [ https://support.microsoft.com/en-us/contact/menu/hardware/wp/ ] in your web browser. You can either call, text chat a Microsoft Answer Desk person who’ll require your phones IMEI and model. (chat is usually a better option).
  • How to Add a Microsoft account to your phone:
On Start Start button, swipe over to the All apps list, then select Settings > Accounts > Your email and accounts and your created Microsoft account. (You can now use any email account you have, Yahoo, Gmail, etc. Once you sign that up as your Microsoft Account).
  • How to Setup Windows Hello Login if you own a Lumia 950 or 950 XL (or supported device);

Windows Hello is another way to sign in to your Windows 10 mobile device. It uses your eyes to verify your identity. It needs special hardware and so this isn’t available with every windows mobile device.

To set it up; On Start Start symbol, swipe over to the All apps list, and then select Settings > Accounts > Sign-in options to set up Windows Hello. (If you don’t see a sign-in option for Windows Hello, then your phone doesn’t support it.) Once you’re set up, you’ll be able to unlock your phone at a glance.

 

  • How to Setup and Use Continuum

Create and edit Office documents, send email, type text messages, watch videos, browse your photos, or surf the web on your connected screen. When you’re done, your work goes with you—it’s saved on your phone.

Continuum turns your phone into a big-screen projector and a big-time productivity tool. Use a dock or wireless adapter to connect to a TV or monitor, then use your apps and see your content on a larger screen. Want to do even more? Connect a keyboard and mouse and get productive.

*Use your Phone as a Phone during Continuum. Even when you’re connected to a display or monitor, you can still use your phone in all the usual ways. Make and receive calls, send texts, check your social media apps—it’s all still a tap away.

How you set up Continuum depends on what type of hardware you’ve got. Here’s what you’ll need to get started.

  • A TV or monitor with HDMI input.

  • A Windows 10 Mobile phone that’s compatible with Continuum.

  • A compatible accessory for connecting your phone to your TV or monitor.

  • A power outlet to plug in your dock or adapter.

*Use your Phone as a mouse during Continuum. To use your phone to control your connected screen, select Tap to control in the Continuum banner at the top of your screen. Then swipe your finger around the phone’s screen to move the cursor.

To connect using a wired dock:

  1. Plug the dock into a power outlet.

  2. If you’re connecting to a TV, make sure the TV’s input is set to HDMI.

  3. Plug the dock into the HDMI port on your TV or monitor.

  4. Plug your phone into the dock.

To connect using a wireless adapter:

  1. Plug the adapter into a power outlet.

  2. If you’re connecting to a TV, make sure the TV’s input is set to HDMI.

  3. Plug the adapter into the HDMI port on your TV or monitor.

  4. On your phone, swipe over to the All apps list, then select Continuum Continuum icon.

  5. Select Set up. (You’ll only see this screen the first time you connect.)

  6. Select Wireless, then select Connect.

  7. On the Connect screen, select the name of the wireless adapter.

**** To get to more settings and options while you’re connected, tap the Continuum banner at the top of your phone screen, then tap More More icon.

I hope these are helpful in a way. Send us a message in the contact page for any other help you need how to on. Or reply with a help or question in the comments page. Also return to this page as it’ll get updated with more help information.

Cheers.

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